Losing your California Guard Card can be stressful—especially if you’re currently employed as a security guard. The good news is that the Bureau of Security and Investigative Services (BSIS) has a clear process for replacing it. In this guide, we’ll walk you step by step through what to do, how much it costs, and how to avoid issues with your employer.
Step 1: Stay Calm and Confirm the Loss
First, double-check that your Guard Card is actually lost. Sometimes it’s simply misplaced in a wallet, uniform pocket, or locker. If you’re sure it’s missing, move quickly to request a replacement.
Step 2: Complete the Replacement Request
BSIS allows you to request a duplicate Guard Card if yours has been lost, stolen, or destroyed. You’ll need to:
- Fill out a Guard Card Replacement Application (form available on the BSIS website).
- Provide your personal details (name, address, date of birth, and Guard Card number if available).
- Pay the replacement fee (usually $25).
Step 3: Submit Your Request to BSIS
You can send your replacement application and payment by mail or complete the process online through Breeze.ca.gov (the BSIS licensing portal).
Step 4: Notify Your Employer
If you’re currently working, let your security company or supervisor know about the lost card. While your replacement is being processed, your employer can verify your license status online using the BSIS license lookup.
Employers can confirm that you’re still licensed—even without the physical card.
Step 5: Receive Your Replacement Guard Card
Once BSIS processes your request, you’ll receive a new Guard Card in the mail. Processing times may vary, but online submissions are usually faster than mailing forms.
Fees and Processing Times
- Replacement Fee: $25 (subject to change by BSIS).
- Processing Time: Usually 2–4 weeks, depending on application method.
Tips to Avoid Issues in the Future
- Keep a digital copy of your Guard Card (photo or scan).
- Store your card in a secure badge holder.
- If stolen, consider filing a police report to protect yourself from identity misuse.
Frequently Asked Questions
1. Can I still work without the physical card?
Yes, as long as your license is still active and your employer can verify it online.
2. Do I need to retake training to replace a lost Guard Card?
No. Replacement is not a renewal—it’s simply a duplicate of your existing card.
3. What if I lost my Guard Card AND it expired?
You’ll need to renew rather than request a replacement. The process is different, and fees may be higher.
Final Thoughts
Losing your Guard Card is inconvenient, but it’s not the end of the world. With a quick replacement request through BSIS, you can stay compliant and keep working.
➡️ Need help replacing your Guard Card? Click here to order a replacement through A & C Security Group today