If you’re a security professional with a suspended guard card, you’re not alone — and you’re not out of options. Understanding why your guard card was suspended and how to reactivate it is essential to getting back to work legally and confidently.
At BSIS Guard Card Training, we help individuals navigate the complexities of security guard registration, training, and compliance — including the steps to regain an active status with the California Bureau of Security and Investigative Services (BSIS).
🔍 Why Was My Guard Card Suspended?
A suspension usually happens when the California Department of Consumer Affairs (DCA) or BSIS finds that a guard has violated certain rules or failed to meet required training and conduct standards.
Common reasons for suspension:
- Failure to complete required training hours (initial or continuing education)
- Criminal convictions or failure to report them
- False information on your registration or renewal application
- Disciplinary actions or complaints filed with BSIS
- Working without proper authorization as an armed security guard
🛠️ Steps to Reactivate a Suspended Guard Card
Reacting a suspended card is not the same as renewing an expired one. You must take specific steps to resolve the cause of the suspension first.
Step 1: Review the Suspension Notice
Check the official letter or email from BSIS. It will state:
- Why you were suspended
- Whether you’re eligible to reactivate
- Any required corrective actions
Step 2: Complete Any Required Training
If the suspension was due to incomplete training (such as the 40 hours required by law), you must finish those courses before applying to reactivate. You can do that here with our online training portal.
Step 3: Submit Proof to BSIS
Email or mail BSIS any documents that prove you’ve fulfilled the requirements (e.g., training certificates, court documents, etc.).
Step 4: Pay Any Fines or Penalties
If applicable, you may be required to pay a fine or resubmit a corrected application. Follow BSIS’s payment instructions carefully to avoid delays.
Step 5: Reapply if Required
In some cases, you may need to reapply for your guard registration altogether — especially if your suspension has lasted more than a year or your background check must be redone.
➡️ Need help with this process? Contact our team at BSIS Guard Card Training for personalized support.
📌 Important Notes for Suspended Guards
- Do NOT work as a security guard while your card is suspended. Doing so can lead to further disciplinary action or permanent disqualification.
- Armed guards may need to address both their Guard Card and their firearm permit suspensions.
- Registered security companies may also report you for continuing to work while suspended — this can damage your reputation and lead to permanent bans.
✅ Why Training Still Matters
Even if you’re experienced, completing your required training is a must. California law requires all security guards to:
- Complete 8 hours before receiving a Guard Card
- Finish 32 additional hours within six months (Modules B & C)
- Take annual continuing education
If this is what triggered your suspension, start here:
👉 BSIS Guard Training Online – Enroll Now
🧠 Frequently Asked Questions
Q: Can I appeal my suspension?
A: Yes, if you believe the suspension was made in error, you can request an appeal hearing with BSIS. Respond to their notice promptly and follow the listed instructions.
Q: How long does it take to reactivate a suspended guard card?
A: It depends on how quickly you complete the requirements and how fast BSIS processes your documents. Expect anywhere from 2–6 weeks.
Q: Will I have to redo Live Scan fingerprinting?
A: In some cases, yes — especially if your card has been suspended or inactive for a long period.
🎯 Get Back to Work — The Right Way
We know how frustrating it is to lose work due to a suspension. But with the right guidance and resources, you can take control of your future. At BSIS Guard Card Training, we offer:
- Online, BSIS-compliant training
- Fast support
- Real answers for real professionals
➡️ Start your path back to an active Guard Card here.